Contact

Frequently asked questions

How can I contact customer support?

You can reach our customer support team by emailing us at olessya@limarofficial.com. We aim to respond to all inquiries within 24 hours.

What should I do if I have not received my order?

If you haven’t received your order within the expected delivery time, please check your shipment confirmation email for tracking information. If you still have concerns, contact us at olessya@limarofficial.com, and we’ll be happy to assist you.

How can I initiate a return or exchange?

To initiate a return or exchange, please email us at olessya@limarofficial.com. Include your order number and the reason for the return or exchange, and we will provide you with further instructions.

What are your customer service hours?

Our customer service team is available Monday to Friday from 9 AM to 5 PM (your local time). We are closed on weekends and public holidays.

How can I subscribe to your newsletter?

You can subscribe to our newsletter by entering your email address in the subscription box on our website. This will keep you updated on new products, offers, and news from LIMAR.